Thanks for the feedback Shaun and I will try this approach first I think and failling that I will try the letter route. I cannot seem to locate the MSE site link - would you mind posting it on here for me please? Pretty please with millions and millions of cherries on top.
Quote:
Originally Posted by Shaun
Probably, is the answer - depends on the banks policy but I can't see the manager being happy to just dole out a refund to you. They have many targets to hit and I'd be this is one of them
The letters are on the MSE site linked above - I'd just download them and send them off if I was you. 
|