[Gareth]

Originally Posted by Mr Angry

Notwithstanding the fact that I'm highly suspicious of the mental faculties of someone who would suggest "Turn off your plasma to see if the remotes work with the box" as a means of resolving the issue has anyone else been told anything quite so "bonkers"?

If a combination of plasma TV and Samsung box can recreate the fallout equivalent of Nagasaki in our living rooms we need to be told. The CS wouldn't elaborate when I asked if there were any chance these death ray plasmas were made by muslim extremists. That speaks volumes.