Cable Forum - View Single Post - Currently Holding For 1 Hour To Cancel My Virgin Account

Theodoric · 07-03-2007, 20:33

Well, I'm not a new poster and I'm not trying to troll but any criticism I make of CS is based on direct personal experience. I've been with cable since Cable & Wireless and Nynex days, which is quite a few years, and during that time I've had at least half a dozen occasions where I've had to contact CS. I can categorically state that on every occasion the service provided by CS has ranged from poor to appalling.

Perhaps things will change under Virgin. All I can say is that my experience so far suggests that nothing has changed for the better. We shall see.

07-03-2007, 20:33	#23
Theodoric Inactive Join Date: Jun 2003 Location: London Posts: 2,974	Re: Currently Holding For 1 Hour To Cancel My Virgin Account Well, I'm not a new poster and I'm not trying to troll but any criticism I make of CS is based on direct personal experience. I've been with cable since Cable & Wireless and Nynex days, which is quite a few years, and during that time I've had at least half a dozen occasions where I've had to contact CS. I can categorically state that on every occasion the service provided by CS has ranged from poor to appalling. Perhaps things will change under Virgin. All I can say is that my experience so far suggests that nothing has changed for the better. We shall see.