[newguy]

Hi there,

I have a query which perhaps someone might be able to help with. I was thinking of going into my bank of Scotland branch tomorrow to sit down with my manager and ask for the charges to be refunded. Not a lot as it amounts to aprox £250 to £300 since been with them. I’m assuming since I have only been with them aprox 3 years the manager can surely look this up on the computer to see. I’m hoping (fingers crossed) the same manager can then put this refund thru the same day.

But I'll have more coming as I just had to go over my arranged overdraft while on the ferry to Ireland this week - oops!

My question to you is would I be wasting my time in doing it face to face or should I do it via the letter form?

Kind regards,
Patrick