Hello again,
I just replied to one of your threads under 'which magazine votes sky best buy over virgin' where you said the below within brackets;
'which magazine has voted sky cheaper and better in their review of extra television channels'.
You seem to have a right bee in your bonnet with VM and is there something you are not telling us?
Come on the truth shall set u free
it talk abotu special deals there doing and the complaints that get refered to the ombusman.
Quote:
Originally Posted by lauranimmo
I'm currently on hold to cancel my virgin media account, its been for over 1 hour. This service isn't acceptable and is the reason that i wish to cancel in the first place.
|
---------- Post added at 20:54 ---------- Previous post was at 20:52 ----------
All I can say is perhaps let VM get there act together. No doubt Sir Richard and co are having a lot of teething problems and the mo, especially this nonsense with Sky taking the channels off them is causing a lot of people to call in no doubt.
I would assume Sir Richard will soon have the same customer service in place as he does have with Virgin. I have faith in him to bounce back and wish him every success and if I was you I would request some sort of compo for you're time wasted, as it is a bit excessive. Lets give this great man a chance to shine.
If some people think calling him a great man is a bit much, then I would like to add it is my opinion and he has done an awfull lot for various charities and stil does.
Quote:
Originally Posted by concepttwenty20
the deal on the virgin name is that the customer service is improved - the launch of virgin has been planned for a long time
|