Can understand your frustration as I have there before with other companies. All I can say is perhaps let VM get there act together. No doubt Sir Richard and co are having a lot of teething problems and the mo, especially this nonsense with Sky taking the channels off them is causing a lot of people to call in no doubt.
I would assume Sir Richard will soon have the same customer service in place as he does have with Virgin. I have faith in him to bounce back and wish him every success and if I was you I would request some sort of compo for you're time wasted, as it is a bit excessive. Lets give this great man a chance to shine.
If some people think calling him a great man is a bit much, then I would like to add it is my opinion and he has done an awfull lot for various charities and stil does.
Quote:
Originally Posted by lauranimmo
Whats free, the call or my time??????
Maybe they should give me 1 hour of pay-per-view television for 1 hour free
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