Quote:
Originally Posted by foreverwar
And he had already had a reduction in price, re his post 15/12/2006
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With respect to that, yes, I got 1 refund, for the month after the issue was resolved. After that, standard billing and 2 weeks after, issues began yet again, and to be honest, when you phone TS, you get sick and tired of them telling you the same bull about high TX load and utilisation issues, especially at 1 in the afternoon, when most people are at work.
Quote:
Originally Posted by AndyCambs
But that states when the problem was resolved... so presumably there is no problem now?
Original problem re-occured after roughly one month of it resolution, and to be quiet honest, why should any customer have to put up with it for roughly 6 months before any action is taken?
Looks like his case is bound to fail then - as he can't claim there has been "nothing but problems"
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Incorrect,
Faulty broadband for rougly 8 out of 10 months, faulty phone service, when calling mobiles from land lines, I get the message from the mobile network I am calling saying I have insufficient funds, and 4 STB's have been replaced cause of faults. Also, they rewired my house which in the end fixed nothing cause I and they knew it was nothing to do with that, as a company they just don't want to admit they have a problem, and don't want to resolve it.
With respect to everyone else, I was asking anyone if they have any problems with their service, not for bickering wether or not I will get legal aid etc.