Quote:
Originally Posted by foreverwar
And he had already had a reduction in price, re his post 15/12/2006
Quote:
I was having the same problems a copule of weeks back, started July 06 even though I'm on a 10MB line I was getting roughly just about 1MB. Rather than get constant refunds, ask the have the problem escelated to either service delivery or the CEO's office.
After doing so myself, they offered me several ways to keep me, and assured me that they are aware of the problems, and are working hard to resolve them. They offered me a free 10MB connection for the remaining 7-8 months of me contract, and also when the problem was resolved I received a bill for rougly £180, which they very kindly withdrew, and I was not billed that month 
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But that states
when the problem was resolved... so presumably there is no problem now?
---------- Post added at 15:39 ---------- Previous post was at 15:28 ----------
Quote:
Originally Posted by piggy
I personally use a Giganews Diamond Account (Unlimited with SSL) and have never had any speed issues." said andyr in december
what a difference two months make  |
Looks like his case is bound to fail then - as he can't claim there has been "
nothing but problems"