Thread: Only 100 Customers/Day Leaving VM
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Old 07-03-2007, 09:30   #157
AndyCambs
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Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer
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Re: Only 100 Customers/Day Leaving VM
Quote:
Originally Posted by WHISTLED View Post
I visited the central Customer Relations office this week and call volumes have massively decreased from those we were seeing prior to the channels being dropped. If its taking 23 mins which I dont doubt its because its 9am! Only 2 shifts have started and what does everyone do when they start work in the office? Use the company phone to make their lengthy personal calls.
Surely not? Don't they all have Virgin Mobiles?
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