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brabazon · 07-03-2007, 10:54

He did mention that it would take time for the signal to come through, but he did not leave detailed instructions and even the ones on ther website do not seem to go into the detail that other users here would have appreciated.

My issue is that from other posts it is not that straightforward and given the importance of CS to VirginMedia I think that more effort is needed to help users get going.

In my case the old STB was moved to another room which already had broadband so he was able to put a splitter in and take a new cable to the STB. As mentioned before luckily for me and the family that is all working fine - just the new box which is giving me grief! As for height I am sure if it is no higher than my old one it certainly fits the slot with room to spare - which according to the V+ preview is important as the box needs to be well venitlated.

07-03-2007, 10:54	#9
brabazon Inactive Join Date: Mar 2007 Posts: 24	Re: My V+ box experience He did mention that it would take time for the signal to come through, but he did not leave detailed instructions and even the ones on ther website do not seem to go into the detail that other users here would have appreciated. My issue is that from other posts it is not that straightforward and given the importance of CS to VirginMedia I think that more effort is needed to help users get going. In my case the old STB was moved to another room which already had broadband so he was able to put a splitter in and take a new cable to the STB. As mentioned before luckily for me and the family that is all working fine - just the new box which is giving me grief! As for height I am sure if it is no higher than my old one it certainly fits the slot with room to spare - which according to the V+ preview is important as the box needs to be well venitlated.