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WHISTLED · 07-03-2007, 08:41

I visited the central Customer Relations office this week and call volumes have massively decreased from those we were seeing prior to the channels being dropped. If its taking 23 mins which I dont doubt its because its 9am! Only 2 shifts have started and what does everyone do when they start work in the office? Use the company phone to make their lengthy personal calls.

07-03-2007, 08:41	#156
WHISTLED Inactive Join Date: Dec 2005 Posts: 1,693	Re: Only 100 Customers/Day Leaving VM I visited the central Customer Relations office this week and call volumes have massively decreased from those we were seeing prior to the channels being dropped. If its taking 23 mins which I dont doubt its because its 9am! Only 2 shifts have started and what does everyone do when they start work in the office? Use the company phone to make their lengthy personal calls.