Quote:
Originally Posted by AlanTH
I have been on NTL for over 2 years. I signed a contract with NTL not Virgin. do I have any legal footing to fight Virgin as I did not have a contract to sign. they took over my Broadband and telephone. my broadband has suffered and now is often unaccesible. Why are Virgin able to take over my contract without my agreement. I do not like Virgin I have never wanted Virgin yet I seem to be stuck with them. Anyone please let me know of any other cable company I can sign with that does not require a BT line.
Even on the forums in the have your say area I posted 11 complaints I never swore yet none of them where posted, 90% are all in favour of Virgin. while the people that are not happy get cut by the censors. Thank you Virgin but no thank you, I would rather do without broadband then have you as my ISP. Worst company I have ever dealt with, one that forces you to switch to them without them offering you a contract, purely criminal. One last thing, Virgin are terrible at dealing with complaints. after Emailing the company a number of times and being kept waiting on the telephone I have pretty much given up all hope in getting a reply to my complaints.
Alan.
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Virgin have not taken over your contract, all that has happened is that NTL have rebranded their company to use the Virgin name (which they bought).
It is still the same company, infrastructure, etc, etc.