Cable Forum - View Single Post - Do VM Customer Services ever reply to emails?

AndyCambs · 06-03-2007, 20:48

I think they're open from 8am - but personally I would have thought you might find it quicker to call sometime between 10am and 4pm - after people have gone to work and before they get home.

Perhaps some VM employee might advise the time when the lowest number of calls might be expected?

06-03-2007, 20:48	#22
AndyCambs cf.mega poster Join Date: Sep 2005 Location: Peterborough Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer Posts: 2,560	Re: Do VM Customer Services ever reply to emails? I think they're open from 8am - but personally I would have thought you might find it quicker to call sometime between 10am and 4pm - after people have gone to work and before they get home. Perhaps some VM employee might advise the time when the lowest number of calls might be expected?