The Point Topic report shows that more customers are dissatisfied with their broadband service. The most dissatisfied customers were TalkTalk, and SkyBroadband users.
http://www.point-topic.com/content/d...atis070227.htm
and
http://news.bbc.co.uk/1/hi/technology/6400639.stm
Quote:
New entrants, such as TalkTalk and Sky, are the main focus of dissatisfaction.
Nearly 17% of TalkTalk customers and 14% of Sky broadband users were very or fairly dissatisfied with the service on offer. The main complaint is about after-sales support.
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