Thread: Do VM Customer Services ever reply to emails?
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Old 06-03-2007, 19:25   #20
AndyCambs
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Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer
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Re: Do VM Customer Services ever reply to emails?
Well - I've just called someone in Customer Service, queried my bill, and was sorted within 10mins - not only that but she reduced my bill by £15 per month.

You'll probably find it just as long, or the reply will be call Customer Service which is what most people manage to do.
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