Thanks AndyCambs.
It probably would be quicker calling but looking after someone with dementia means i can't hold on for more than 10 minutes at a time.
For some reason she gets aggitated when i'm on the phone for any length of time, and have to hang up.
Anyway, i've put the cat among the pidgeons and e-mailed RB directly.
Used to work for NewsCorp and Virgin Group a while back so might use that to push things along.
