Thread: Do VM Customer Services ever reply to emails?
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Old 06-03-2007, 17:45   #15
Theodoric
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Re: Do VM Customer Services ever reply to emails?
Just as a little update.

VM have still not replied 2 weeks on. I did get a second worthless promise last Friday, following a second email, promising to get in touch soon. I realise that they may be busy but this is setting a new record in appalling service - 2 weeks and still no reply to a simple question.

And, yes, I know that I could phone them but VM are now seriously annoying me with this display of complete and total disdain for their customers. Is there anyone I can email to complain about their refusal to reply; it's obviously no use emailing Customer Support again and I simply don't believe that phoning and complaining will have the slightest effect.
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