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Old 06-03-2007, 16:27   #10
AndyCambs
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Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer
Posts: 2,560
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Re: checklist for V+ installation?

Quote:
Originally Posted by mstirk View Post
No, no problems for me. unless it did re-boot and freeze whilst I was out of course. Although if it did it re-started on the same channel I'd left it on etc.

Whether it was just an excuse or not, I'm afraid I don't know. Other may be able to tell you whether this is true:-

The reason given was that "the hits for the box can come down in three stages" - The TV service, VOD (I think was the second, but could have been V+) and then HD. The gap between the first and last can be up to 4 hours. If you attempt to use the HD before the final hit has come down then you can get the problems.
So if that's true, you can't reasonably expect the VM engineer to sit around for four hours until the box has been hit I guess..
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