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MJ5 · 06-03-2007, 17:45

Yes, when it does work it is brilliant. Just so erratic.

Just spent another 45 mins wasting my time with Virgin CS, the overseas CS.

Nice but don't know much.

Asked to be put through to a V+ specailsit. Woul;dn't do.

Although finally, they did admit that there are ongoing problems with OD.

The outcome? Being escalated to second line.

When will they get back to me? After 4 days!! By then will be 7 days without - unless it magically comes back aagin.

Also have diffrent problem with another STB - engineer call out is again 4 days!!

Service is none too good......

06-03-2007, 17:45	#11
MJ5 Inactive Join Date: Feb 2007 Location: Biggleswade, Beds Services: NTL TV, phone , broadband Posts: 18	Re: When will they fix On Demand? Yes, when it does work it is brilliant. Just so erratic. Just spent another 45 mins wasting my time with Virgin CS, the overseas CS. Nice but don't know much. Asked to be put through to a V+ specailsit. Woul;dn't do. Although finally, they did admit that there are ongoing problems with OD. The outcome? Being escalated to second line. When will they get back to me? After 4 days!! By then will be 7 days without - unless it magically comes back aagin. Also have diffrent problem with another STB - engineer call out is again 4 days!! Service is none too good......