Quote:
Originally Posted by Incognitas
Yes it may seem that way...But there area lot of aggrieved Customers of VM whom feel pardonably annoyed by Sky's usual dubious business practices who need to vent.What is making things worse is the Sky trolls hellbent of keeping up the anguish and rubbing noses in Sky's messing about.Hopefully,eventually things will settle down and the sky trolls will get bored. 
Though I notice Mick is a bit on the warpath and we have some banned people and amended threads so maybe things will settle down faster.
It would also help if new members would stop starting brand new threads about the issue and just post to the pretty high number of Sky v VM type threads already started. 
Off to do some ironing.  |
Dont mention the war !
---------- Post added at 11:02 ---------- Previous post was at 10:58 ----------
Quote:
Originally Posted by AndyCambs
And that's credible?
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In the article yesterday it said 100 a day were leaving, steve burch is supposed to have claimed that they were saving around 95% with retention offers, was never very clever at maths but that to me sounds like around 200 a day calling to cancel?
---------- Post added at 11:09 ---------- Previous post was at 11:02 ----------
Quote:
Originally Posted by LostintheNW
Why excactly are you posting on this site? its obvious that you seem to hink Virgin are crap and are to blame for all this, meanwhile sky are oh so innocent and provide an amazing service.
Do us a favour and run along to murdoch will you and ask him when you are getting your Sky+ box with 3 tuners and HD support all in one, that you dont need to pay for, that is replaced for free if it breaks. Also ask him when you are getting your 20mb broadband and vod that works like a dvd player.
---------- Post added at 19:25 ---------- Previous post was at 19:23 ----------
By the way the link in your sig...that site needs changing, the removal of sky one is not a fundamental change in the service anyone is receiving. I suggest you read up on contract law before you start making assumptions like that
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I suggest that you look up on contract law.
It could indeed be seen as VM breaking the contract.
If you look up working lunch from friday just gone a professor in law gave his feelings on the matter, I think he should be regarded as being able to state fact?
---------- Post added at 11:12 ---------- Previous post was at 11:09 ----------
Quote:
Originally Posted by LostintheNW
Fanboi? care to grow up and are you quite sure I am not a lawyer?
Sorry but if you subscribed to Virgin for this one channel then that actually makes you pretty sad, given the amount of channels that are available, Sky one did not make up 100% of the subscription amount charged to each customer, so why you think you are entitled to a discount is beyond me, and what do you mean they are making extra profit out of you, all because they removed one channel? Pathetic
And the truth of the fact is, that the removal of one channel does not constitute a huge change in the services you are recieving. If virgin suddenly decided to drop the tv service say, then this is a change for which you can canel without any penalty payment. Oh and did i forget to mention i covered this in my contract law part of my course which appears to have got me a job as a lawyer |
I would ask for your money back
---------- Post added at 11:16 ---------- Previous post was at 11:12 ----------
Quote:
Originally Posted by AndyCambs
I wonder what Sky's current churn rate is???
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I would guess less than VM at the moment.
---------- Post added at 11:18 ---------- Previous post was at 11:16 ----------
Quote:
Originally Posted by Downloads
You should really read the press release, it wasn't an admission at all. They wanted to maintain the high moral ground so let people go even though they they believe it doesn't represent a change.
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Ofcourse VM are going to think it does not represent a change.
Banks think it quite legitimate to charge you £25 for a letter, until they are threatened with the court system.
---------- Post added at 11:28 ---------- Previous post was at 11:18 ----------
Quote:
Originally Posted by maxeh
Actually you will find that retentions will be making sure they know which customers are leaving to the lack of Sky basic and/or other reasons, thus this figure of a 100 per day will be most likely based on just those leaving due to the removal of the Sky basic channels- it's not a difficult concept to understand I assure you.
If I were a VM customer right now, it would be impossible for me to bring myself to remove the Video On Demand service you guy's have. I saw an up-to-date list the other day of what is available, and I am SO jealous it's unbelievable. If i weren't moving house in a few months I would order VM TV right now.
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Seeing the up to date list is one thing, having a working VOD system is another.