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shugdot · 05-03-2007, 08:50

I was due to upgrade to a VIP package next week but on Saturday I phoned CS to see what my position was in regard to their T&Cs about any future changes in the channels offered (I did mention the loss of Sky One and Sky News and how the inevitable loss of these channels was known to VM during the rebranding celebrations) and I was so hacked off by the attitude of the person I spoke to that I cancelled the upgrade. She even asked if I was ready to cancel the TV service. That's what I call good customer relations. I am now studying what Sky has to offer though I doubt if I could be bothered with the hassle of having to paying BT for line rental. There are a couple of programmes on Sky One I like but the main reason for the proposed upgrade was the V+ box and the 2nd box in another room. I can live without them and save the Ãƒâ€šÃ‚Â£20 plus to spend on other things.

05-03-2007, 08:50	#25
shugdot Inactive Join Date: Jan 2007 Location: South Lanarkshire Posts: 34	Re: i hate vergin media how do i quit? I was due to upgrade to a VIP package next week but on Saturday I phoned CS to see what my position was in regard to their T&Cs about any future changes in the channels offered (I did mention the loss of Sky One and Sky News and how the inevitable loss of these channels was known to VM during the rebranding celebrations) and I was so hacked off by the attitude of the person I spoke to that I cancelled the upgrade. She even asked if I was ready to cancel the TV service. That's what I call good customer relations. I am now studying what Sky has to offer though I doubt if I could be bothered with the hassle of having to paying BT for line rental. There are a couple of programmes on Sky One I like but the main reason for the proposed upgrade was the V+ box and the 2nd box in another room. I can live without them and save the Ãƒâ€šÃ‚Â£20 plus to spend on other things.