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Mechanicus · 05-03-2007, 08:41

Hello.

On the 18/01/2007 I ordered some stuff from Eclipse Computers. After waiting 5 days on a 'next day' delivery, I emailed them to ask about the delay. They informed me that 2 of the items I ordered were out of stock. I cancelled my order there and then, because I don't like being kept in the dark about stuff. I received the email from them saying the order was cancelled.

Since then, I have not had any money returned to me. None of the items showed up (obviously), and Eclipse have ignored my emails. I was waiting until today for my statement to come through to check it, and I see it isn't on there.

What can I do? The amount is for Ãƒâ€šÃ‚Â£41.48, so I do not want to give it up as a lost cause.

05-03-2007, 08:41	#1
Mechanicus Inactive Join Date: Dec 2006 Age: 41 Posts: 277	Eclipse Taken My Money Hello. On the 18/01/2007 I ordered some stuff from Eclipse Computers. After waiting 5 days on a 'next day' delivery, I emailed them to ask about the delay. They informed me that 2 of the items I ordered were out of stock. I cancelled my order there and then, because I don't like being kept in the dark about stuff. I received the email from them saying the order was cancelled. Since then, I have not had any money returned to me. None of the items showed up (obviously), and Eclipse have ignored my emails. I was waiting until today for my statement to come through to check it, and I see it isn't on there. What can I do? The amount is for Ãƒâ€šÃ‚Â£41.48, so I do not want to give it up as a lost cause.