Quote:
Originally Posted by VirginMediaSucks
That's why I question the "100 per day" figure. Looking at the BARB statistics, it's clear that several hundred thousand Virgin Media subscribers are regular Sky One viewers. Common sense would tell you that the cancellation rate would be higher than 100 per day.
Virgin Media are claiming that just 0.003% of their subscriber base is cancelling per day. Does that make sense? I really don't think so.
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Actually you will find that retentions will be making sure they know which customers are leaving to the lack of Sky basic and/or other reasons, thus this figure of a 100 per day will be most likely based on just those leaving due to the removal of the Sky basic channels- it's not a difficult concept to understand I assure you.
If I were a VM customer right now, it would be impossible for me to bring myself to remove the Video On Demand service you guy's have. I saw an up-to-date list the other day of what is available, and I am SO jealous it's unbelievable. If i weren't moving house in a few months I would order VM TV right now.