Quote:
Originally Posted by VirginMediaSucks
That might be what they *intended* saying, but the problem is that their position sets a precedent which is then applicable to other customers. VM effectively undermined their own position by making that offer.
|
I don't really see how it undermined their own position. If wanting to maintain the high moral ground means releasing unhappy customers, then thats what they will do. Customers only have a few weeks left to cancel and they should do so, because what they did didn't set a legal precident, after that period only non-contracted people will be able to leave.