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Andrex · 04-03-2007, 16:46

100 customers a day are leaving, but the other 95% of them are being saved with retention deals according to that link.

So I make that 9500 customers a day ringing up and asking to cancel. In a month that's 285k customers.

04-03-2007, 16:46	#25
Andrex Inactive Join Date: Feb 2005 Posts: 93	Re: Only 100 Customers/Day Leaving VM 100 customers a day are leaving, but the other 95% of them are being saved with retention deals according to that link. So I make that 9500 customers a day ringing up and asking to cancel. In a month that's 285k customers.