Thread: Only 100 Customers/Day Leaving VM
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Old 04-03-2007, 16:15   #21
Stuart
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Join Date: Jun 2003
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Services: Virgin for TV and Internet, BT for phone
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Re: Only 100 Customers/Day Leaving VM
Quote:
Originally Posted by VirginMediaSucks View Post
I seriously doubt the figures of 100 per day bearing in mind that the reports are that the telephone lines are exceptionally busy.. what are people calling for.. to say "thanks for replacing my first run TV series with more repeats"?

Don't forget, customer retention is busy discounting subscriptions very heavily which will make a serious dent in profitability. Good. Perhaps Virgin Media will learn not to be so arrogant when it sees the mess it has created.
You don't know who created this mess. Unless you happened to present at the negotiations that broke down? I'm pretty sure you weren't.
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