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Re: Only 100 Customers/Day Leaving VM
Quote:
Originally Posted by VirginMediaSucks
I seriously doubt the figures of 100 per day bearing in mind that the reports are that the telephone lines are exceptionally busy.. what are people calling for.. to say "thanks for replacing my first run TV series with more repeats"?
Don't forget, customer retention is busy discounting subscriptions very heavily which will make a serious dent in profitability. Good. Perhaps Virgin Media will learn not to be so arrogant when it sees the mess it has created.
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I think you will find the phones are busy with people ringing up to get a "good deal".
I don't think that VM alone take all the blame for this fiasco, do you? (or wouldn't it suit your agenda to accept it takes two to tango?).
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