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Old 03-03-2007, 23:48   #6
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Awful service from VM...messing me around for 2 weeks now!!!

Quote:
Originally Posted by NTLVictim View Post
"I am sure that most things go OK"

Fireman, what forum have you been reading???
The total membership (active and inactive members) is quite large, but is probably less than 0.01% of the number of virgin users. Combine it with the membership of CableHell (and other forums), and it would still be less than 0.01% of the number of virgin users.

That's without taking into account the number of people who are members, but NOT virgin customers, and those who are, but are happy.

In short, the number of complaints on this, and other forums is NOT an accurate indicator of whether service from Virgin (or any ISP) is good.

---------- Post added at 23:48 ---------- Previous post was at 23:46 ----------

Maxie, if you want I can refer this to our contacts within Virgin Media. If you do want me to, just PM me your Name, Address, Daytime phone number and account number.
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