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Old 03-03-2007, 21:24   #4
fireman328
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Join Date: Nov 2003
Location: Surrey
Posts: 1,356
fireman328 has reached the bronze age
fireman328 has reached the bronze agefireman328 has reached the bronze age
Re: Awful service from VM...messing me around for 2 weeks now!!!

Quote:
Originally Posted by NTLVictim View Post
"I am sure that most things go OK"

Fireman, what forum have you been reading???
LOL, I am sure that most of the day to day business runs reasonably well but when something out of the ordinary happens, that is when a critcal stage in in the problem can either get resolved or sink deeper in the mire to the point where the problem is not the original problem but has become a seperate problem, it is at this point that the customer is forgotten and the problem becomes an academic discussion point.
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