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Re: Red button
My red button didnt work for 3 weeks after having my v+ box installed.
Called CS numerous times and got told all sorts of different things, finally got to speak to someone who knew what they were on about and he said it had been a national problem with some installations and he would get a 2nd level tech to look into it. He said this would take upto 15 days.
Anyway, 3 days later at 9.30am this morning i get a phone call from the tech saying 'Ive sorted your problem, you need to switch off your box for 5mins, and then it will download some new codes to get the red button working'.
Switched off, waited 5mins, back on and low and behold red button now works on all channels.
If its just not working on channel 119 then this is a national fault which they are working on.
If its not working on any channel, ie bbc interactive etc, call CS they need to look into it, and keep calling until its sorted.
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