Indeed ... Same problem today, have now spent over 2 hours trying to get an answer
Finally got through to somebody that was able to help. Seemingly because they had only installed 2 STB instead of 1 STB & 1 PVR box the system continually shows the work as pending (hence the sub & on demand channels are unavailable).
It's a real shame that it took over 4 hours of calls to get to this point, but the lovely lady has arranged for an engineer to call Monday to fit the PVR box and has issued a £20 credit on my a/c
Hopefully come Monday evening I shall have a lovely V+ & STB working with my full subscription and be able to enjoy the delights of On Demand ...
Right I'm off to enjoy a few
Cheers, and I will report back on Monday and let y'all know it's now working .... hopefully
