Cable Forum - View Single Post - Fault in NG19 area and a Pace box with 8888

Vargolsoft · 03-03-2007, 12:24

Well, here's the result....

Left the box switched off at the plug overnight, switched it back on in the morning, still 88:88.

Phoned 151, went though the message, there still a fault in the NG19 area, kept on and went through the hold routine for 20 minutes, a few minutes later one engineer was booked for Monday. Asked too be put though to change my service to the 85 quid VIP package, was put though to the on hold music, then was cut off.

Went into town to do some shopping, came back and half way through lunch suddenly 88:88 became Err1, rebooted, one working box.

One call to 150 later and only a few minutes on hold and there's a new VIP package subscriber, with new booking for an engineer coming to replace the crappy old PACE box with my current Samsung and install a V+.

Now I hope they got my not so subtle hint (as In "Is my old Terayon Cable Modem able to do 10Mb?" that my Terayon TJ210 is not up to the 10Mb speed.

Dave.

03-03-2007, 12:24	#4
Vargolsoft Inactive Join Date: Dec 2005 Posts: 30	Re: Fault in NG19 area and a Pace box with 8888 Well, here's the result.... Left the box switched off at the plug overnight, switched it back on in the morning, still 88:88. Phoned 151, went though the message, there still a fault in the NG19 area, kept on and went through the hold routine for 20 minutes, a few minutes later one engineer was booked for Monday. Asked too be put though to change my service to the 85 quid VIP package, was put though to the on hold music, then was cut off. Went into town to do some shopping, came back and half way through lunch suddenly 88:88 became Err1, rebooted, one working box. One call to 150 later and only a few minutes on hold and there's a new VIP package subscriber, with new booking for an engineer coming to replace the crappy old PACE box with my current Samsung and install a V+. Now I hope they got my not so subtle hint (as In "Is my old Terayon Cable Modem able to do 10Mb?" that my Terayon TJ210 is not up to the 10Mb speed. Dave.