Thread: Do VM Customer Services ever reply to emails?
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Old 03-03-2007, 11:48   #14
Theodoric
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Re: Do VM Customer Services ever reply to emails?
Quote:
Originally Posted by info4u View Post
I would recomend customer services also by phone than online

Can I ask why you didnt check out the phone packages?

http://allyours.virginmedia.com/html...efeatures.html



£1.75 a month - Setting up is simple just dial 150

Which beats waiting on hold and waiting for an email
I have had a go at finding it on the Virgin site but unfortunately, like a lot of sites, the Virgin search engine is pre-Google, not to say prehistoric! Searching on CLI and CLID gave zero hits. "Customer Line Identity", IIRC, gave 3 hits but none of them seemed immediately relevant.

Anyway thanks for the link. I can now consider any reply from Virgin as an interesting exercise in the standard of their email support.
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