Thread: Do VM Customer Services ever reply to emails?
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Old 03-03-2007, 02:25   #10
info4u
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Re: Do VM Customer Services ever reply to emails?
Quote:
Originally Posted by Theodoric View Post
OK, I might give the phone a go. Re the free customer service numbers. Are they 150 and 151? I thought that these were something to do with reporting faults.
I would recomend customer services also by phone than online

Can I ask why you didnt check out the phone packages?

http://allyours.virginmedia.com/html...efeatures.html

Quote:
Call Display
Lets you see who's calling you before you answer the phone. Setting it up is simple, just dial 150 free from your Virgin Phone or on 0845 454 1111. It costs £1.75 per month.
£1.75 a month - Setting up is simple just dial 150

Which beats waiting on hold and waiting for an email
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