Cheers mate,
I will hang about a little bit and see if anyone else has anymore advice ... other than that if this issue persists in the morning I will be ringing Virgin and I will make sure an engineer visits/issue resolved.
Otherwise, I will likely just cancel.
I guess I would not be as angry if the following was not the case:
1. I ordered this 3 weeks ago, to be told that they were not coming at 13.30 on the install day was bad enough... but to then have this issue with the boxes installed is frankly ridiculous.
2. I had Sky switched off over a week ago.
Truthfully, I like the idea of on demand and the other features so it would be a shame if it did not work out, however I am sick of companies taking the mickey when it comes to customer service ... after all I do not consider £85 p/m a small service. And expect to be treated somewhat better than I am currently.
Cheers again
