Thread: Do VM Customer Services ever reply to emails?
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Old 02-03-2007, 20:22   #3
Theodoric
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Re: Do VM Customer Services ever reply to emails?
Quote:
Originally Posted by awibble View Post
i called CS about the same thing today, basically they are very far behind...calling is quicker.
I've 2 reasons for emailing.

Firstly, this isn't a matter of extreme urgency so I'm willing to use email, and wait what would be a perfectly acceptable couple of days, rather than paying for a phone call, not to mention all the attendant hassle.

Secondly, having followed, off and on, the threads in this forum about CLI and ntl, I felt that something in writing that could be quoted back at them might be advisable.
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