Quote:
Originally Posted by typod
I am undecided about switching to Sky. I really don't want to as I am not keen on them as a company or their tactics. However VM should really lower their prices for customers that have lost channels.
I used to be with Telewest before VM took over and was quite happy with them and their CS. I have the HD package and PVR which is nice. But honestly there is so little HD content it's next to worthless. I understand that VM will be (according to the recorded message on their helpline) "be using the saved money to provide more OD content" etc.... But why should I pay the same price with less channels for somthing that MIGHT come in the future. I have looked through the currently available OD programs and nothing really interests me.
When I signed up I choose a package based on the channels I wanted to watch. I am sure in my contract it says that VM have the right to change the channels at any time, but it still doesn't change the fact that I don't have the package I signed up for.
Thinking about it now I might be best off with Freeview. I will see what VM say if I ever get through. 25 mins on hold now and waiting, and waiting.
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VM are allowing customers a penalty free get out of their contracts because of the Sky channel loss now. If you don't want to hang on the phone, just pop your request to cancel in a recorded letter and give Sky sales a call....