Cable Forum - View Single Post - BSOD (serious one) on Dell's laptop

verticalforce · 02-03-2007, 13:43

I'm asking on behalf of my father since i am more computer literate than him.

Basically, while my mom was using the laptop, a BSOD suddenly appears. Further restart and attempt to get into safe mode also fails.

This is very important considering that the hard drive contains half of my father's data and program that he needs to complete his thesis. It's a 3 years worth of data and my father is in his correcting stage, which means that it is vitally important for him to recover the program and data at all cost. (the other half is on the external hard disk)

Here is some extract from the errors shown:

************************************************** ******
Problem cause by ntfs.sys

PAGE_FAULT_IN_NONPAGED_AREA

Tech. info

ntfs.sys. address F823A0FO base at F8212000. Date Stamp 41107eea
************************************************** ******

The Dell is still in warranty but they will probably wiped out the hard-disk memory if we send it for repairs.

Any input will be much appreciated. Thanks.

02-03-2007, 13:43	#1
verticalforce Inactive Join Date: Sep 2005 Posts: 79	BSOD (serious one) on Dell's laptop - PhD thesis in there!! I'm asking on behalf of my father since i am more computer literate than him. Basically, while my mom was using the laptop, a BSOD suddenly appears. Further restart and attempt to get into safe mode also fails. This is very important considering that the hard drive contains half of my father's data and program that he needs to complete his thesis. It's a 3 years worth of data and my father is in his correcting stage, which means that it is vitally important for him to recover the program and data at all cost. (the other half is on the external hard disk) Here is some extract from the errors shown: ************************************************ ** Problem cause by ntfs.sys PAGE_FAULT_IN_NONPAGED_AREA Tech. info ntfs.sys. address F823A0FO base at F8212000. Date Stamp 41107eea ********************************************** **** The Dell is still in warranty but they will probably wiped out the hard-disk memory if we send it for repairs. Any input will be much appreciated. Thanks.