Hugh

I believe the appropriate paragraph in the legal stuff is j3(see below) - it would be defining "significantly altered or reduced" in regards to the services might be the tricky bit, but who know? Any contract lawyers on the CF willing to give an opinion?

"If:

• we and/or Virgin Media Payments increase our charges under this agreement;
• we make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or
• we and/or Virgin Media Payments make significant changes to the terms and conditions of this agreement (including the other legal stuff),

you may cancel those services affected without penalty by giving us at least 30 days' notice in writing. If you cancel any services in these circumstances, the increased charges will not apply to those services during the 30 day notice period and paragraph J2 will not apply if you cancel before the end of the minimum period. If you do not give us notice of cancellation within 30 days of any increase in charges or changes to the services or this agreement being notified to you or, if later, receipt of your first bill following such increase in charges, we and Virgin Media Payments will assume that you have accepted the increase in charges and the changes to the services and this agreement and you will no longer be able to cancel your services under this paragraph. "