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Old 02-03-2007, 10:55   #50
Casbah-Joe
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Join Date: Nov 2006
Location: Essex
Services: V6 Box & Hub 3, TV:Mix , BB: Vivid 200 , Phone:Talk More Anytime
Posts: 64
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Re: Impossible to get through to retentions!

I have just been on to retentions as the other week being an ex" NTL I decided to change to the VIP package for £85 - I thought this was a very good deal especially with the V+ box in addition to the shiny silver samsung box which replaced the dodgy Pace one a couple of months ago. Even more so with the unlimited local and national calls 24/7. Then a couple of days ago I was looking at the VIP bundle again and it showed you could get it for £75 if you changed online. I have just called the retentions dept and after being on hold for just over half an hour a nice lady whom gave her full name has honoured the price reduction for as long as I keep the service.

Thankyou Virgin - I am sure that I will be staying for a while even without the basic sky channels (Got most of em on my freeview telly anyway !) - Only problem now is that I have to buy the new Bones series when it comes on sale to placate the missus as for some reason she quite likes that blokewho is in it who used to be in Buffy/Angel
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