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ruthie · 02-03-2007, 11:41

From what I hear (and I heard this from a Sky rep in Brent Cross shopping centre who was actively *trying* to sign me up...) Sky customer service is just as crap as VM. So you won't gain anything there by switching. The rep even promised me a fast track phone number to avoid having to hang on for hours on what is covertly a premium number even though it appears to be an 0845 one, but he didn't promise me the service itself would be any better; he knows it won't be. At least he was being honest.

For me personally the only programme I will miss is 24 which I have become totally addicted to; the rest I can take or leave. And since I can get 24 in other ways I see no reason to disturb the status quo at the moment....

02-03-2007, 11:41	#288
ruthie Inactive Join Date: Feb 2007 Location: London Posts: 17	Re: SKY VS Virgin Media From what I hear (and I heard this from a Sky rep in Brent Cross shopping centre who was actively trying to sign me up...) Sky customer service is just as crap as VM. So you won't gain anything there by switching. The rep even promised me a fast track phone number to avoid having to hang on for hours on what is covertly a premium number even though it appears to be an 0845 one, but he didn't promise me the service itself would be any better; he knows it won't be. At least he was being honest. For me personally the only programme I will miss is 24 which I have become totally addicted to; the rest I can take or leave. And since I can get 24 in other ways I see no reason to disturb the status quo at the moment....