Quote:
Originally Posted by Action Jackson
But a lot of people are lazy, I'm sure you will agree. Writing a letter may involve them having to go out to the shops to buy paper, envelopes and a stamp. Then they have to write the letter and then go post it. They don't want that, they just want to be able to phone up and cancel whatever it is.
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Trust me I have seen some letters in my old Ntl days! There is no need to buy paper or envelopes just use what's in your house. I had one once that came in on a paper napkin returned in the Ntl envelope with the address scrawled on it!
