Quote:
Originally Posted by orangebird
Absolute claptrap. Writing and sending a recorded delivery letter covers both parties.
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Yes, but clearly it is a deterrent to cancelling due to the fact that it is a lot more hassle than simply cancelling on the internet, or even phoning to cancel.
A lot of people don't have access to a printer in order to send a typed letter and will probably be too lazy to hand write one. Companies know this.