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CrossyX · 02-03-2007, 08:36

I have to wait weeks for one to come anyway. Its not as Virgin is a small business. I have been with NTL for about 8 years and when a problem has accured its been nothing but a major hastle everytime. Its a business, im not here to fund other people pockets im here to get what deals is best for me. Im sorry but the service has always been appauling, i didnt see NTL (Virgin) in a hurry to give me any money back for loss of service, or days spent in waiting for engineers that never arrived, wrong payments taken out of the bank, hours spent on the phone being past from pillar to post (when to phone was not free) so forgive me if i am not sypathetic about funding other peoples pockets i have my own bills to pay.

One last thing my internet did die, 3 months later it got sorted my tv i sent back as that was off for the most of this time aswell. They didnt know what the problem was as it was happening to a few people in my area, Amazing in the end it was the box tripping out due to a fuse.

02-03-2007, 08:36	#11
CrossyX Inactive Join Date: May 2006 Posts: 49	Re: how to get a free upgrade I have to wait weeks for one to come anyway. Its not as Virgin is a small business. I have been with NTL for about 8 years and when a problem has accured its been nothing but a major hastle everytime. Its a business, im not here to fund other people pockets im here to get what deals is best for me. Im sorry but the service has always been appauling, i didnt see NTL (Virgin) in a hurry to give me any money back for loss of service, or days spent in waiting for engineers that never arrived, wrong payments taken out of the bank, hours spent on the phone being past from pillar to post (when to phone was not free) so forgive me if i am not sypathetic about funding other peoples pockets i have my own bills to pay. One last thing my internet did die, 3 months later it got sorted my tv i sent back as that was off for the most of this time aswell. They didnt know what the problem was as it was happening to a few people in my area, Amazing in the end it was the box tripping out due to a fuse.