Well, well, well, well.
For all those who insisted that my complaint is unique and that I was in the minority and that the majority of ntl customers were satisfied ,and generally happy, little bunnies;
That appeared on the BBC News website today.
I guess it isn't unique, and that I wasn't really in the minority after all.
I suppose that now ntl/Virgin Media will HAVE to sit up and stop ignoring its customers.
I am glad to have been able to help you all in some small way.
However, I will be long gone and with the 'competition', coz ntl has had enough of my patience, time and money already.
Good luck, Sir Richard.
You're gonna need it on this one!