Well, managed to get an e-mail from VM and they've confirmed that my services have been transfered to the Vip package, saving me about £20 a month.
They've also confirmed that i'm now entitled to a £10 sim card, which i don't want.
However, no mention of the sports channel or the additional set top box that's supposed to be included in the package, and also no mention of talk international or talk mobile.
Just checked the sports channel and nothings been activated and that's been a few hours now.
I've sent off another e-mail but SKY is now beginning to look good as this is dragging on far to long.