Quote:
Originally Posted by RS100
No the master cable has 4 copper wires in it two go to my friends and the other two go to his next doors both houses have adsl
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That is not standard practice a lazy repair job any senior tech would agree in BT, I suspect it was a temp fix that stayed that way The answer is to tell BT to dig up the original wire next door and fix that its not your friends problem BT are way out of line with there own procedure on this one.
Get your friend to e mail the CEO if they dont change there attitude.