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tekboss · 01-03-2007, 18:15

Any idea how long they should be taking to answer e-mails?

Sent them an e-mail on the 13th and managed to get a partial replay on the 22nd but then needed to send them another e-mail and still no reply yet.

I tried calling them but it took to long and had to hang up.

Look after a disabled relative with dementia so staying on the phone for 30 to 45 minutes is not an option.

I did get an auto responce saying they'll get back to me within 48 hours.

01-03-2007, 18:15	#14
tekboss Inactive Join Date: Mar 2007 Posts: 11	Re: Impossible to get through to retentions! Any idea how long they should be taking to answer e-mails? Sent them an e-mail on the 13th and managed to get a partial replay on the 22nd but then needed to send them another e-mail and still no reply yet. I tried calling them but it took to long and had to hang up. Look after a disabled relative with dementia so staying on the phone for 30 to 45 minutes is not an option. I did get an auto responce saying they'll get back to me within 48 hours.