View Single Post
Old 01-03-2007, 16:31   #12
holographic
Inactive
 
Join Date: Jan 2007
Posts: 23
holographic is an unknown quantity at this point
Re: Impossible to get through to retentions!

Quote:
Originally Posted by sav112 View Post
I handed in my notice and got through in about ten minutes.

I did not take any option on the phone just let it run on as my phone does not do the press 2 or 3 or 4 etc, dont know why?
Lucky Sod. It took me 3/4 hour holding on to get through to someone. After explaining things and reading out their contract a few times (to cs) I got put through to a manager.

He released me from my TV contract early. I did keep the broadband though as that is a superb product.

Even Trading Standards have been on telly saying they "would expect Virgin to release customers who are not happy".
holographic is offline   Reply With Quote