Cable Forum - View Single Post - Is there anyway to give +ve feedback about VM staff?

jonbxx · 01-03-2007, 08:52

I've just written some positive feedback on the 'contact us' section of the VM web site. I don't if it will go anywhere but here's hoping...

Interestingly, after the above post, it was about the India call centre!! I had some problems with my PIN number on a broadband self install. I called support and the guys was great - very helpful, seemed genuinely interested in the problems I was having and achieved a quick resolution. He sorted out my PIN and then walked me through the SACM registration. He then reminded me I had to migrate my email accounts over and did that there and then.

I'm not saying all the people in the Indian (or any other) call centre are great but this guy was a good one

01-03-2007, 08:52	#3
jonbxx cf.mega poster Join Date: Jan 2004 Location: #Plagueisland Age: 54 Services: VM VIP Pack Posts: 1,712	Re: Is there anyway to give +ve feedback about VM staff? I've just written some positive feedback on the 'contact us' section of the VM web site. I don't if it will go anywhere but here's hoping... Interestingly, after the above post, it was about the India call centre!! I had some problems with my PIN number on a broadband self install. I called support and the guys was great - very helpful, seemed genuinely interested in the problems I was having and achieved a quick resolution. He sorted out my PIN and then walked me through the SACM registration. He then reminded me I had to migrate my email accounts over and did that there and then. I'm not saying all the people in the Indian (or any other) call centre are great but this guy was a good one